News and Advice
5th February 2024 | by Jenny Esau | Consultancy, News and Advice
When creating an invoice you should always try to include the items below. This will leave no un-answered questions and should ensure swift payment. Label the document as – Invoice Identify the document with the word ‘invoice’ this will differentiate it from any other correspondence like a credit note or receipt. Addresses Ensure your details […]
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28th January 2024 | by Jenny Esau | News and Advice, Outsourced Collections
It can be tricky to get paid on time for a business within any industry, however the construction industry is an entirely different ball game when it comes to getting paid. Sub-contractors in particular can often bear the brunt of poor payment practices within the construction industry, and often lack of knowledge can make the […]
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23rd January 2024 | by Jenny Esau | News and Advice, Outsourced Collections
During my time in business, I have come across many people who view credit control as their worst nightmare. The idea of ringing customers to ask for payment can be a daunting thought for many; however, from my experience, it is a daunting task because of lack of confidence in the task at hand. Confidence […]
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16th January 2024 | by Jenny Esau | News and Advice, Support
Debtors Guide Q & A Where the Act is to be enforced Why the ACT? The legislation fulfils the UK’s obligations under the European Directive on combating late payment of commercial transactions. The UK was one of the first countries in the EU to implement late payment legislation and maintains this legislation after Brexit. The […]
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8th January 2024 | by Jenny Esau | News and Advice, Support
Do you find it difficult to get paid on time? Have you ever had to write of a bad debt? Have you ever put off taking action on a debt, due to uncertainty? If your answer if yes to any of the above questions then you may find that, if not addresses appropriately, issues can […]
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3rd January 2024 | by Jenny Esau | Debt Recovery, News and Advice
During your years in business you are likely to come to a time when you need to make a claim against someone for non-payment. There are a number of things you can do to make sure the process runs smoothly and ensuring that you are suing the correct person is one of the most important […]
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27th December 2023 | by Jenny Esau | CMG UK News, News and Advice
Here are our frequently asked credit management questions for December. How can I prepare for confidential invoice finance? Confidential invoice finance providers will want to see that your credit management processes and procedures are clear and appropriate for the business, as this will pose less risk for them in offering you finance. An effective collection strategy is […]
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23rd November 2023 | by Jenny Esau | News and Advice, Toolkit
Understanding how to chase for payment effectively will vary depending on your customer type and payment history. You may have customers that pay you at the same time each month with very little encouragement from you, on the other end of the scale you may also have customers that will delay payment on a continual […]
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14th November 2023 | by Jenny Esau | CMG UK News, News and Advice, Training
We have 3 live online training events that will help improve your credit management function. Collection Performance £130 + vat per person Running W/c 4th March 2024W/c 24th June 2024W/c 14th October 2024 Start time will be 2pm Our Improving Cash Flow courses are beneficial to those new to collections, with no formal training, or to […]
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8th November 2023 | by Jenny Esau | CMG UK News, News and Advice
If you’re looking for an overview or refresher on your credit management , why not Join Jenny as she goes through a quick master class in “How to get your fees paid in a client focused way” The session is being hosted by The Liverpool law Society , Conference for Legal Cashiers & Managers – […]
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