News and Advice
15th February 2023 | by Jenny Esau | CMG UK News, News and Advice
Chasing customers for payment can be a frustrating task, especially if you aren’t getting the answers you are looking for (i.e. a definitive date for payment); there are a few things you can do, however, that will provide you with a structured chasing strategy and therefore have more chance of success. Use a mix […]
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8th February 2023 | by Jenny Esau | CMG UK News, News and Advice, Support
The Topic to cover for this week is Automation of credit limit setting Q: Our business provides IT support and equipment. We have a large number of customers with an increasing number of new customers monthly. We would like to automate our credit limit setting process as much as possible, we are thinking of automatically […]
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25th January 2023 | by Jenny Esau | CMG UK News, News and Advice, Support
This week we will be covering Risk Q: I understand we need to look at the risk of not getting paid when we onboard a new contract, but are there any other risks we should be looking to reduce? A: There are many risks in business, one big one is risk of claim of consequential […]
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16th January 2023 | by Jenny Esau | CMG UK News, News and Advice
Here are our top credit management frequent questions for January. What is the most common credit management issue you come across? There are many roadblocks in credit management that will delay payment; this also varies from industry to industry. One of the most common excuses we receive is a customer stating that they have not […]
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4th January 2023 | by Jenny Esau | News and Advice, Training
Struggling to get paid? Do you need help? Collection Performance £99 per person Running w/c 16th January 2023 Our Improving Cash Flow courses are beneficial to those new to collections, with no formal training, or to those who view the course as a refresher in credit control, wishing to improve and develop their collection techniques. […]
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15th December 2022 | by Jenny Esau | Consultancy, News and Advice
This instalment shows how devious some debtors can be when trying to avoid paying fees for backdoor hires. As previously employed as a Credit Manager by a national recruitment company and working for many recruitment firms since setting up CMG UK we have a vast amount of experience in making sure our clients get paid. […]
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6th December 2022 | by Jenny Esau | CMG UK News, News and Advice
We hope this blog finds you well. If there is anything you would like to see more of in our round ups from more Credit Management Hints & Tips to help on E-learning webinars let us know: COMMERCIAL CREDIT MANAGEMENT Supply chain chaos and inflation are top concerns for businesses Government’s energy bill relief has […]
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29th November 2022 | by Jenny Esau | News and Advice, Outsourced Collections
Back door hiring episode 5 We regularly assist our clients with litigation against debtors, from the hearing stage, when the claim is defended, all the way through to enforcement. We have a very high success rate in litigation. However, the debtor doesn’t always have the ability to pay their debts. This is why credit checking […]
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15th November 2022 | by Jenny Esau | Consultancy, News and Advice, Outsourced Collections
The 4th instalment in our series of case studies to help recruitment firms get paid for a back door hire. This case study highlights the importance of making your terms known to your customer, so you can demonstrate acceptance by conduct. As previously employed as a Credit Manager by a national recruitment firm and working […]
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10th November 2022 | by Jenny Esau | Consultancy, News and Advice
The 3rd instalment in our series of case studies to help recruitment firms get paid for backdoor hires In this instalment, we show how wording in emails can prevent you being paid in full. As someone previously employed as a Credit Manager by a national recruitment firm and working for many recruitment firms since […]
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