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Toolkit

Are your Collection Letters Effective?

Effective collection letters

We’d all agree that writing effective collection letters is a balancing act between ensuring you receive payment in full and maintaining a positive working relationship with your customers. You don’t want your correspondence to end up thrown to one side, added to a stack of unread post, because the seriousness of the matter wasn’t made […]

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FREE Useful Commercial Credit Management Toolkits

Terms and Conditions Writing 1

During 2018 we wanted to run a series of blogs that added value to your business. Our Commercial Credit Management factsheets can enable you to manage and run your Credit Management function better by implementing new processes and procedures. Our factsheets cover all aspects from onboarding of a new client to debt collection and even […]

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Duty to report on payment practices and performance

Duty to report on payment practices and performance

During 2017 there was a change in legislation where by large companies would be required to produce reports on their payment practices and performances. The reports are required for all companies meeting the criteria, from October 2017 (depending on the date of commencement of the company’s financial year). The criteria to be classed as a […]

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Liverpool chamber Of Commerce membership Benefits

The benefits of using your free Credit management toolkit as part of your chamber membership

The benefits of using your free Credit management toolkit as part of your chamber membership As part of membership, Liverpool Chamber members have access to expert credit management advice and guidance. Credit management processes are often overlooked in favour of other aspects of a business such as sales and marketing; however in order to have […]

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How can you use DSO to improve business performance overall?

improve business performance

DSO (Days Sales Outstanding), or sometimes known as debtor days, is the average number of days your customer takes to pay your invoices. It is an ever changing figure but calculated regularly it can give you a good indication of your collection performance and to set targets. Monthly DSO reports should be produced so that […]

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10 Facts about Credit Management your Business Needs to Know

10 credit management facts

Your Credit Management function is vital to your business to maintain positive cash flow and reduce the risk of bad debt. Read below, our guide to 10 facts about Credit Management your business needs to know for the benefit of your cash flow. 1. Late payment accounts for £32.4bn owed to SMEs, according to BACs research […]

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