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Effective credit control is a vital aspect of any business and one that is often neglected in relation to staff training. Not only can a lack of appropriate training land a company in hot water later down the line through lack of knowledge of correct procedures, but often credit control staff suffer from a lack […]
Struggling to get paid? Do you need help? Collection Performance £99 per person Running w/c 16th January 2023 Our Improving Cash Flow courses are beneficial to those new to collections, with no formal training, or to those who view the course as a refresher in credit control, wishing to improve and develop their collection techniques. […]
Cash flow management is a key aspect to the survival of your business; done effectively your business has the potential to thrive, but neglect it and you may be putting your business at risk. Cash flow management Financial Risk Due diligence is a huge part of keeping cash flow positive; by carrying out credit checks, […]
To be able to enjoy any role within a business, you need to have confidence in the task at hand; without confidence you will not be comfortable or effective in your day to day tasks, leading to your performance and the business’ suffering. Attending credit control courses are an ideal way to build confidence in […]
If your company is investing money into sending you on a training course to improve your knowledge and skills for the benefit of your role, then choosing the right course, that will provide you with the correct knowledge and procedures, is vital. For credit control courses in particular, ensuring that relevant topics are covered is […]
Deciding whether to invest in a training course that covers improving collection performance and cash flow can be a difficult decision to make, you want to ensure that it will cover what you need to be covered to see a viable outcome that will benefit your business. Here we have compiled a list of pros […]
Who will benefit? Business owners, managers or credit control staff of companies engaging in business to business trade. What the course will cover? Our small claims court course will cover the process and procedures of taking legal action to get outstanding debts paid. We also cover how to react to defended actions and how to […]
Credit management best practice will differ industry to industry and company to company, but there are certain basics to consider when evaluating how effective your credit management function is. Does your credit control team have the right skills and knowledge? Effective credit controllers need to have certain attributes that will vastly enhance the success of […]
Our Improving Cash Flow courses are beneficial to those new to collections, with no formal training, or to those who view the course as a refresher in credit control, wishing to improve and develop their collection techniques. What the course will cover? We can improve your company’s cash flow by training delegates on collection cycle […]
Chasing for payment from your customers is a delicate balance of customer service and actually chasing for money owed. As you become familiar with a customer and build a relationship with them you should be able to identify the ideal tone in which you should speak to them (formally or informally) and what usually encourages […]