Credit Collection Strategy Tools

This section explores the ideal way in which to use collection letters and techniques to get your invoices paid in full and on time. Giving you a comprehensive set of credit collection strategy tools.

We cover everything from ‘How to Give you Collection Letters Visual Impact’ to ‘How to Negotiate Payment’ and the entire process in between.

Collection Strategy

Our full guide to building an effective strategy for your business, including: the tools you can use to ensure the best possible returns, identifying and prioritising customers, as well as communicating in the correct way to encourage a successful outcome. 

This bundle contains:

• Everything!
• All 12 guides in the Toolkit
• Covering every aspect of collection strategy
• A huge saving!

£5.00 (saving £4.00)

Effective Collection Techniques

You should be aware of how to speak to your customers in the correct manner to encourage payment, this section explores techniques for identifying priorities and communicating with your customers. 

This bundle contains:

• What make a good credit controller
• Identifying debtor types
• Active Listening
• Closing calls and follow ups
• Negotiating
• Ledger Management

All guides also found in ‘Collection Strategy’ bundle

Collection Letters

People often scan letters, so it is important you make sure your collection letters have impact and grab the readers attention, making it easy for the reader to understand quickly what your letter is about.

This bundle contains:

• Late Payment Legislation Guide
• Collection Letter One (with template)
• Collection Letter Two (with template)
• Collection Letter Two with Interest (with template)
• Working out Interest (with interest calculator)
• Final Demand (with template)

All guides also found in ‘Collection Strategy’ bundle

Late Payment Interest Bundle

Letting your customer know that their late payment could, or has, resulted in late payment interest being added to their debt, is a highly effective form of leverage.

This bundle contains:

• Late payment legislation guide
• Collection letter two with interest factsheet
• Collection letter two with interest template
• Working out interest factsheet
• Late Payment interest calculator spreadsheet

All guides also found in ‘Collection Strategy’ and ‘Collection Letters’ bundles

£2.00 (saving £1.00)

…Or choose a specific aspect you would like

A good credit controller

How credit control can add to a customer relationship.
£0.50

Identifying Debtor Types

How credit control can add to a customer relationship.
£0.50

Active Listening

Listening actively helps gain the customer’s confidence and respect.
£0.50

Negotiating Phases

Negotiating payment takes both skill and confidence.
£0.50

Closing Calls & Follow Up

Closing calls effectively is just as important as the call itself.
£0.50

Late Payment Legislation

A guide to late payment legislation how it can be used as leverage?
£1.00

Collection Letter One

£1.00

Collection Letter Two

Ensuring second letters are firm but customer focused.
£1.00

Letter Two + Interest

Using leverage in collection letters to get paid. 
£1.00

Working out Interest

Work out how much interest is owed to you (includes interest calculator).
£1.00

Final Demand

The key elements that should be included in any Final Demand.
£1.00

Ledger Management

Analyse your debtors ledger to identify ‘key customers’.

£0.50