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The CMG UK team have been celebrating this week following confirmation of being shortlisted in two categories of the CICM British Credit Awards 2026. We have been shortlisted for Debt Collection Team of the Year and Supplier of the Year awards. The CICM British Credit Awards 2026 recognise the outstanding achievements of the most deserving […]
CMG UK have a strong background in construction and many of our clients work in this sector. We often find they have issues getting paid so we have put together a new course designed specifically at this sector. “How to get paid in construction“ Many of our clients are classed as a subcontractor by their […]
It has been an exciting 2 years since we last celebrated our big 20 year milestone. The company has seen impressive growth with some major client wins as well as our online training courses continuing to be fully booked every quarter. I would like to thank my team for their continued hard work and our […]
Throughout my years in commercial credit management, I have identified several mistakes that companies make within their order to cash process; mistakes that are often very small and easily fixed; make enough of them, however, and you could find your cash flow isn’t flowing the way you would like it to. Mistakes in Commercial Credit […]
In terms of the impact on your customers’ inclination to pay you, writing effective collection letters tend to have more gravitas than emails or phone calls alone. They are a much more formal way of communicating with a customer and therefore can potentially encourage them to take a situation more seriously if they have been […]
Agreeing commercial credit payment plans with delinquent customers is a common part of credit control. We’ve included some guidelines to help you get the best outcome for your company and to make consequences of defaulting on the agreement clear to your customer. If you follow the above guidelines, you should be confident of getting paid, […]
**Book Early for 2026** Improving Collection Performance £130 + vat per person Running W/c 9th February 2026W/c 1st June 2026 Our Improving Cash Flow courses are beneficial to those new to collections, with no formal training, or to those who view the course as a refresher in credit control, wishing to improve and develop their […]
Issues for cash flow in recruitment SMEs within the UK are owed billions in late payments; this is an issue that is affecting all industries, in businesses of all sizes and is likely to continue for as long as businesses continue to provide credit. Recruitment companies are particularly prone to issues regarding late payment and […]
Having an effective credit management function is vital to any business in maintaining and improving cash flow, as well as reducing a business’ risk to bad debt. There are many different elements to credit management that will all play a role in how effective it is, here are a few tips on how to improve […]
I have been told by businesses countless times that their customers are paying late despite the fact they are chased at the same time each month. I ask these businesses each time, if your current collection procedure isn’t working, why are you still using it? Late payments are still an enormous burden on UK businesses, […]