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News and Advice

Six Ways to Improve Cash Flow in the New Year

Credit management best practice

Making resolutions for your business can be a great way to start off the New Year, however in order to ensure you stick with the resolutions you firstly need to understand how you can bring them to fruition. Many business owners and managers will make the resolution to improve cash flow in the business during […]

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How to Keep Momentum on your Christmas Credit Management Function during the festive period.

Credit Management Function

The Christmas period signals a slow-down for many UK businesses; Christmas excitement takes over and the majority of businesses close during part or all of Christmas and New Year celebrations. In order for businesses to maintain cash flow during this time, they must have an effective action plan in place to ensure the highest possible […]

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Tips for a Successful Phone Conversation

Successful phone conversation

After establishing my argument as to why telephone conversation can be much more effective than emailing; I have compiled a list of tips for a successful phone conversation that can encourage a positive outcome for your business, no matter what industry. Prepare beforehand for a Successful Phone Conversation Having all the information you have on a […]

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5 steps to avoid Christmas cashflow issues

5 steps to avoid Christmas cashflow issues

With Christmas creeping up on us your plan for December is crucial to ensuring that it is no different to any other month for your Cashflow. We will soon be coming to the time of year when businesses wind down and start to think of the new year this is when you will start to […]

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A Guide to Dispute Resolution in Business

dispute resolution in business

The dreaded disputed invoice can cause havoc within any business when trying to find resolution without the correct procedures in place to deal with it effectively. How well you handle a dispute can have significant impact on your customer relationship further down the line; when genuine disputes occur, your customer will want to be treated […]

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Recruitment Backdoor hiring- episode 1

Are you looking for Credit Management Recruitment Support? Back door hiring effects many recruitment firms. This is where an employer takes on a candidate that you have introduced, without telling you, in an attempt to avoid paying the agreed fee Backdoor hires like this can happen if you have sent a CV with the candidates’ […]

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Simple Steps to Writing Effective Collection Letters

writing effective collection letters

In terms of the impact on your customers’ inclination to pay you, writing effective collection letters tend to have more gravitas than emails or phone calls alone. They are a much more formal way of communicating with a customer and therefore can potentially encourage them to take a situation more seriously if they have been […]

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Top Tricks for Writing Effective Collection Letters

Effective collection letters

Collection letters can be an extremely useful tool to collect payment, as they tend to carry more weight than emails alone. The key to a successful outcome is in writing effective collection letters that make your customers take notice. The tricks for effective collection letters: Letters should be incorporated into structured collections strategy You will […]

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