Small Claims Courts Training
Are you looking for more in-depth knowledge to help you with your Small Claims Courts training to ensure you get paid.
Book now for our 2026 courses
Who will benefit?
Business owners, managers or credit control staff of companies engaging in business to business trade.
What the course will cover?
The How to Use the Small Claims Court course is designed to give you the confidence and practical know-how to recover outstanding debts quickly and effectively. You’ll learn step-by-step how to take legal action, handle defended claims, and choose the most effective methods to enforce a judgment and get paid.
We also guide you through the Pre-Action Protocol for Debt Claims (introduced on 1 November 2017), helping you stay compliant when dealing with debts owed by individuals and sole traders.
The course focuses on the courts of England and Wales. If you are dealing with claims in Scotland or Northern Ireland, the processes differ and are not covered here.
Course Outline
- Civil Procedure Rules
- Solicitor v Inhouse
- What to Consider Before Taking Legal Action
- Letter Before Action
- Charging Interest
- Late payment legislation
- Submitting a County Court Claim
- After Issuing a Claim
- Mediation
- Defence (Case Study)
- Witness Statements (Case Study)
- Hearing Discussion (Case Study)
- Application to Set Judgment Aside (Case study)
- Enforcing Judgment – an overview of the different types of enforcement
FCICM Jenny is the Managing Director of Credit Management Group UK, with 25 years’ experience in Credit Management and a Fellow of the Institute of Credit Management. Since setting up the business Jenny has delivered cash flow solutions to a large client portfolio of both SMEs and corporate businesses. To book online please click here See what our clients have to say: “Everything was faultless. The session was extremely informative and enjoyable.” Claire Walsh, BT Cables – How to Use the Small Claims Court
Event Speaker

Jenny Esau
Training Services Testimonials
For more details, contact us on
03332 413 203