Effective Credit Control Courses for Solicitors

How to get your fees paid in full and on time in a client focused way

Only £295 + vat per delegate

Who will benefit?

Support staff working in the legal profession, who are responsible for credit control.

What the course will cover?

This unique training course has been designed specifically for Legal Practices. The course aims to improve cash flow by showing delegates how to collect payment in a client focused way.
Our trainers have a wealth of experience to draw on, making our courses relevant and showing delegates how to implement learning in to their day to day working life.

Event Outline

Cost of credit
The ‘Engagement to Payment’ process
What makes a good credit controller
Establishing financial obligations at the outset
Tools for collections
Telephone collections
Late payment legislation
Letters -Having impact -Timing
Customer types
Collection strategy
Management reporting

Course Dates

Courses are now being offered for dates that are suitable for you and your business, if you are interested in attending the course please get in touch and we can let you know the next dates and venues available.

Event Speaker

Jenny Esau

FCICM

Jenny is the Managing Director of Credit Management Group UK, with 25 years’ experience in Credit Management and a Fellow of the Institute of Credit Management. Since setting up the business Jenny has delivered cash flow solutions to a large client portfolio of both SMEs and corporate businesses.

Time: Seminar hours are 9.30am (registration from 9.00am) until 4.30pm.

Cost: Only £295.00+ VAT per delegate

For more details, contact us on
03332 413 203

Testimonials

Good level of detail, handouts were great and informative. I found particularly useful how to issue county court claims ourselves as we are bringing some of our litigation inhouse. Also, the level of detail required in witness statement was valuable, as these are, at present, compiled externally.

Matt Smith
Drax Energy

Although the training was delivered online, the trainer continually asked people by name for their input which kept people focused and made you feel part of the session rather than someone just lecturing you. The Course material gave a very useful reference point for looking back at and explaining to others. I really liked that the training was split in to small time segments over 3 days , Jenny was very good and would definitely recommend the course and will look to see what others you run.

Steve Hand
Jackson Fire and Security

Your work is very much appreciated, and it is nice to see how passionate you are about credit control. Receiving vast amount of professional and useful documents which will come in handy when it comes to proceedings. Jenny’ s knowledge and experience. .

Tereza Bass
Watkins Solicitors