Book Your Place Today: Six Practical Credit Management Online Training Courses That Deliver Results
Looking to improve cash flow, reduce bad debt and strengthen your commercial processes?
Our expert led online training courses have helped businesses across the UK recover more money, reduce debtor days and improve their credit management procedures. Whether you’re in finance, credit control, recruitment, construction or management, we have a course designed to provide practical skills that can be implemented immediately.
Book for OCTOBER Now
1. Improving Collection Performance
Late payments can have a significant impact on business cash flow. This course provides delegates with proven collection strategies, communication techniques and negotiation skills to help recover outstanding invoices professionally while maintaining customer relationships.
Ideal for:
- Credit Controllers
- Finance Teams
- Accounts Receivable Professionals
- Business Owners
2. How to Use the Small Claims Court to Get Paid
Take the uncertainty out of debt recovery. This practical course explains the complete Small Claims Court process, from complying with Pre Action Protocols through to issuing a claim, attending a hearing and enforcing judgment.
You’ll learn how to:
- Prepare a legally compliant Letter Before Action
- Issue a Small Claims Court claim
- Present evidence effectively
- Understand court hearings
- Enforce successful judgments
Perfect for anyone responsible for recovering unpaid invoices.
3. How to Improve Your Order to Cash Process
A strong Order to Cash process reduces payment delays before they happen.
This course helps managers understand the commercial lifecycle from accepting a customer through to receiving payment. Delegates will learn how to improve internal processes, reduce risk and create better collaboration between departments.
Topics include:
- Customer onboarding
- Credit management best practice
- Invoice accuracy
- Payment terms
- Process improvement
- Cash flow optimisation
4. Recruitment: Get Paid for Back Door Hiring
Designed specifically for the recruitment industry, this specialist course explains how agencies can better protect themselves from revenue loss caused by back door hiring and disputed fees.
Ideal for:
- Recruitment Consultants
- Account Managers
- Credit Control Teams
- Recruitment Business Owners
5. How to Get Paid in Construction
Construction payment processes are unlike any other industry.
This course explains:
- Applications for Payment
- Payment Notices
- Pay Less Notices
- Construction contracts
- CIS implications
- Reducing payment disputes
- Improving payment recovery
Ideal for suppliers, subcontractors, finance teams and project managers working within the construction sector.
6. Commercial Awareness Training
Understanding contract law can dramatically reduce commercial risk.
This practical course helps delegates recognise contractual issues before they become costly disputes and demonstrates how commercial awareness improves cash flow and protects profitability.
Suitable for:
- Managers
- Finance Professionals
- Sales Teams
- Contract Administrators
- Business Owners
Why Choose Our Training?
Our courses are practical, interactive and based on real commercial situations rather than theory alone.
Delegates leave with:
- Practical templates
- Actionable techniques
- Greater confidence
- Improved commercial awareness
- Better debt recovery processes
- Tools to improve business cash flow
Many organisations have successfully implemented stronger credit management procedures after attending our courses, resulting in improved collections and reduced debtor days.
What Our Clients Say
Commercial Awareness Training
Course Attendee
“The course was the perfect length. I was very impressed with how informative and in-depth the information was. I have come away with a much better understanding and a clearer approach to court procedures than I had beforehand.”
How to Get Paid in Construction
Course Attendee
“It was good to be able to learn through discussion. I now feel much more confident in using delay notifications and preparing our own Letters Before Action.”
Invest in Your Team Today
Improving your team’s knowledge can have a direct impact on your cash flow, debt recovery success and commercial performance.
Whether you need to recover overdue invoices more effectively, strengthen your Order to Cash process or understand the legal aspects of getting paid, our expert led training courses provide practical knowledge that delivers measurable business results.
Book your place today and give your team the skills to improve cash flow, reduce bad debt and protect your business.
