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Practical Small Claims Court Training for Businesses If an unpaid invoice ends up in court, would you know what to do if the claim was defended? Making a County Court claim is only one part of recovering a business debt. You may also need to understand pre-action requirements, prepare evidence, respond to a defence, attend […]
Order to Cash Training: Improve Your Process and Get Paid Faster Want to reduce payment delays, improve cash flow and strengthen the way your business manages customers from order to payment? Credit Management Group’s Order to Cash Process course helps business owners, managers, supervisors and employees understand how to identify and improve weaknesses throughout the […]
Getting the work is important. Making sure you get paid is just as important. For suppliers and subcontractors working in the construction industry, getting paid can involve much more than completing the work and raising an invoice. Understanding your contractual obligations, Applications for Payment, payment notices, retention and the options available when payment is not […]
Commercial awareness can make the difference between preventing a payment problem and trying to resolve one after it has already affected your cash flow. If your team accepts orders, onboards customers, deals with disputes or collects B2B debt, understanding the commercial implications of those decisions can help your business reduce risk and improve its position […]
Effective B2B credit control is about more than chasing overdue invoices. The objective is to secure payment, protect cash flow and prevent late payments becoming bad debt. Poor collection performance often comes down to a few common problems: • Payment obligations are not clear from the outset• Collection emails don’t specify the action required• Calls […]
Effective credit management protects cash flow, reduces late payments and helps prevent overdue invoices from becoming bad debt. UK Government research shows just how significant the problem is. Here are five facts every business should know in 2026. 1. Late Payments Cost the UK Almost £11 Billion a Year Late payments cost the UK economy […]
For UK SMEs, maintaining healthy business cash flow is essential. You can have strong sales, a healthy order book and profitable customers on paper, but if invoices aren’t paid when expected, the money available to meet day to day costs can quickly come under pressure. Late payments can make it harder to forecast cash flow, […]
Looking to improve cash flow, reduce bad debt and strengthen your commercial processes? Our expert led online training courses have helped businesses across the UK recover more money, reduce debtor days and improve their credit management procedures. Whether you’re in finance, credit control, recruitment, construction or management, we have a course designed to provide practical […]
A strong business credit score can make a significant difference to your company’s financial health. Whether you’re applying for trade credit, securing finance, negotiating with suppliers or winning new contracts, your business credit rating plays an important role in how other organisations assess your company. Research from Experian has shown that many UK businesses regularly […]
Maintaining healthy cash flow is one of the biggest challenges facing UK businesses. While winning new customers is essential, getting invoices paid on time is equally important. Unfortunately, many businesses don’t have a dedicated credit control department, leaving payment chasing as an additional responsibility for finance staff, office managers or business owners. When credit control […]