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Construction payment disputes remains one of the biggest challenges facing businesses operating within the UK construction industry. Whether you supply labour, materials or specialist services, delayed or disputed payments can have a significant impact on cash flow and profitability. At CM Group UK, we’ve spent years supporting businesses across the construction sector. We’ve found that […]
Late payment recovery is one of the biggest challenges facing businesses today. Every overdue invoice affects cash flow, consumes valuable time, and can ultimately restrict growth. While many businesses rely heavily on reminder emails or telephone calls, professional collection letters remain one of the most effective tools for encouraging customers to pay outstanding invoices. Used […]
Commercial credit payment plans can help businesses recover overdue debts while maintaining valuable customer relationships. However, agreeing to the wrong payment arrangement can increase your financial risk and delay recovery even further. A well structured payment plan should protect your business, encourage prompt repayment, and provide clear consequences if the customer fails to meet their […]
Why Dispute Resolution in Business Can Make or Break Your Cash Flow Business disputes are unavoidable. Whether it’s an incorrect invoice, delivery issue, pricing disagreement, or a misunderstanding between teams, disputes can quickly slow down your cash flow and consume valuable time. The businesses that succeed are not necessarily those that avoid every dispute, they […]
A recent County Court judgment has delivered an important outcome for expert witness providers operating within the personal injury sector, reinforcing the enforceability of contractual payment terms and the right to recover outstanding medico legal fees. With support from CMG UK, our client successfully obtained judgment against a firm of solicitors in a dispute concerning […]
Why Phone Conversations Still Beat Email in 2026 In an age dominated by digital communication, email remains a vital business tool. However, despite advances in technology, one communication method consistently delivers stronger results when speed, clarity, and relationship building, the telephone conversation. Many professionals prefer email because it allows them time to formulate responses and […]
Late payments can seriously impact your business cash flow, especially for small and growing companies. While some customers pay invoices on time every month, others may consistently delay payment and require regular follow ups. Understanding how to chase late payments effectively is an essential part of strong credit control and accounts receivable management. The key […]
Our Improving collection performance courses are beneficial to those new to B2B collections, with no formal training, or to those who view the course as a refresher in credit control, wishing to improve and develop their collection techniques. What the course will cover? We can improve your company’s cash flow by training delegates on collection […]
Agreeing a commercial credit payment plan with a non paying customer is a common part of effective credit control. A well structured agreement can improve your chances of recovering the debt while also reducing the risk of future disputes or legal complications. Below are several practical guidelines to help your business negotiate stronger payment arrangements […]
We would like to think that the information we share on a weekly basis is useful and helps you in your day to day business. There are many areas in Credit Management we can help with and alot of the problems could be solved by setting up the right systems in the first place. Internally […]