Recruitment: Get Paid for Back Door Hiring
When a client hires a candidate without informing the recruitment agency, recovering the recruitment fee can become a commercial challenge.
Our Recruitment: Get Paid for Back Door Hiring course gives recruitment and credit control professionals practical training on the contractual processes, records and considerations that can become important when a fee is challenged.
What does the Back Door Hiring course cover?
The course takes attendees through key stages of the recruitment relationship, from setting up a customer correctly to considering the options available when payment remains outstanding.
Topics include:
- Customer onboarding
- Basic contract formation
- Terms and conditions
- Candidate introductions
- Back door hiring
- Temp-to-perm fees
- Record keeping and evidence
- Letters Before Action
- Considerations before litigation
The aim is to help attendees understand where problems can arise and how everyday actions can affect the agency’s position later.
Why should recruitment businesses attend?
Fee disputes do not necessarily begin when an invoice becomes overdue.
The way a customer is onboarded, terms are incorporated and candidate introductions are recorded can all become relevant if a placement is later disputed.
Training employees to recognise these issues earlier can support stronger commercial processes and more informed decision making.
Who is the course for?
Recruitment: Get Paid for Back Door Hiring is particularly relevant to:
- Recruitment professionals
- Account managers
- Credit control teams
- Employees involved in customer onboarding, candidate introductions or fee collection
It is especially useful where different departments are responsible for different stages of the client relationship. Understanding what information colleagues may need later can help create a more joined-up approach.
What will attendees learn?
Attendees will gain a practical understanding of how to identify the correct client legal entity, recognise who has authority to agree terms and understand basic contract formation.
The training also examines terms and conditions, back door hiring and temp to perm arrangements, alongside the importance of keeping appropriate records of candidate introductions and correspondence.
Where payment is not resolved, the course considers factors to assess before sending a Letter Before Action or starting litigation.
When should recruitment fees be protected?
Ideally, before the candidate is introduced.
Establishing the customer relationship correctly at the outset can make it easier to demonstrate what was agreed if questions arise later.
This makes fee protection relevant to more than credit control. Account managers and other employees involved earlier in the recruitment process can also play an important role.
Book Recruitment: Get Paid for Back Door Hiring
If your team deals with candidate introductions, client relationships or unpaid recruitment fees, this course provides practical training specifically for the recruitment sector.
Give your team the knowledge to recognise risk earlier and understand the commercial processes behind getting paid.
