Commercial Awareness Training: Reduce Risk, Improve Cash Flow and Get Paid
Commercial awareness can make the difference between preventing a payment problem and trying to resolve one after it has already affected your cash flow.
If your team accepts orders, onboards customers, deals with disputes or collects B2B debt, understanding the commercial implications of those decisions can help your business reduce risk and improve its position when payment becomes difficult.
That is exactly what our Commercial Awareness Online Training Course is designed to address.
Why Commercial Awareness Training Matters
A greater understanding of contract law and how it applies practically within a business can help employees identify commercial risks earlier.
According to Credit Management Group, its Commercial Awareness course is suitable for people working in B2B companies who want a greater understanding of contract law and how to apply it practically to reduce risk and improve cash flow.
The objective is practical, delegates should leave with a better understanding of commercial awareness so they can help prove that a debt is due, negotiate payment and improve their position should litigation become necessary.
What Does the Commercial Awareness Course Cover?
The live online course covers key areas across the customer and payment lifecycle, including:
- Cost of credit
- The order to cash process
- Onboarding new customers, including legal entities and risk assessment
- Contract basics, including offer and acceptance
- Terms and conditions and the terms businesses should be aware of
- Dealing with disputes effectively
- What to consider before litigation
- Preparing a letter before action with full details of the claim
These areas can help employees understand that getting paid is not simply about chasing an overdue invoice. Decisions made when a customer is onboarded, an order is accepted or a dispute develops can all influence the business’s ability to demonstrate what is owed.
Who Should Attend?
The course is designed to benefit people working within B2B companies, particularly where their role can influence customer relationships, commercial risk or payment.
Rather than turning delegates into lawyers, the training provides practical commercial knowledge that can be applied within their day-to-day roles.
The course is delivered by Jenny Esau FCICM, who founded CMG more than 30 years ago following a career that included construction companies and national and global corporates. CMG states that her experience of contract law and litigation has enabled her to help businesses introduce practical systems and processes designed to protect profit and improve cash flow.
Book the Commercial Awareness Online Training Course
If your business wants employees to recognise commercial risks earlier, understand the importance of contracts and customer onboarding, manage disputes more effectively and strengthen their approach to recovering payment, this course provides practical training focused on those areas.
