Author Archive
30th March 2026 | by Jenny Esau | News and Advice
Government initiative to remove retention payments The UK Government is proposing one of the most significant structural reforms to construction payment practices in decades: the potential ban (or major overhaul) of retention payments. What the government is proposing At the centre of the reform is a plan to make it unlawful to withhold retention payments […]
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24th March 2026 | by Jenny Esau | News and Advice, Support
Throughout my years in commercial credit management, I have identified several mistakes that companies make within their order to cash process; mistakes that are often very small and easily fixed; make enough of them, however, and you could find your cash flow isn’t flowing the way you would like it to. Mistakes in Commercial Credit […]
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18th March 2026 | by Jenny Esau | News and Advice
At CMG UK, we’ve spent more than 25 years helping businesses get paid on time, reduce bad debt risk, and strengthen their entire credit management process. We work with companies of all sizes from sole traders to large national organisations across sectors including construction, manufacturing, utilities, legal, recruitment, and more. What We Do Commercial Credit […]
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10th March 2026 | by Jenny Esau | News and Advice, Support
Managing business cash flow effectively is essential to the survival of any business, many things will count towards positive cash flow, here I will be focusing on the credit management aspect of managing cash flow. Credit check prospective customers A prospective customer may appear to be an attractive business prospect during your initial talks, however […]
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2nd March 2026 | by Jenny Esau | News and Advice, Training
If your company is investing money into sending you on a training course to improve your knowledge and skills for the benefit of your role, then choosing the right course, that will provide you with the correct knowledge and procedures, is vital. For credit control courses in particular, ensuring that relevant topics are covered is […]
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24th February 2026 | by Jenny Esau | News and Advice
Improving Collection PerformanceWe can improve your company’s cash flow by training delegates on collection strategy and techniques on how to negotiate payment effectively. How to use the Small Claims Courts to get PaidThe small claims court training course will cover the process and procedures of taking legal action to get outstanding debts paid. We cover pre–action protocols, issuing […]
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16th February 2026 | by Jenny Esau | Consultancy, News and Advice
When thinking about invoice preparation you should always try to include the items below. This will leave no un-answered questions and should ensure swift payment. Label the document as – Invoice Identify the document with the word ‘invoice’ this will differentiate it from any other correspondence like a credit note or receipt. Addresses Ensure your […]
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11th February 2026 | by Jenny Esau | News and Advice
Here at Credit Management Uk we are like many companies we forget to share our clients are happy and miss the opportunity for them to let other people know how good we are. In 2026 we are going to make a conscious effort to change that, with two five star reviews already gathered we are […]
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5th February 2026 | by Jenny Esau | News and Advice, Outsourced Collections
Having the knowledge and procedures in place to for dispute resolution in business can save a lot of time and effort that could be spent on other parts of your business. The trick is to identify disputes early so resolution is found quickly, and ensuring that you are still paid on time. The Order to […]
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2nd February 2026 | by Jenny Esau | News and Advice, Outsourced Collections
During my time in business, I have come across many people who view credit control as their worst nightmare. The idea of ringing customers to ask for payment can be a daunting thought for many; however, from my experience, it is a daunting task because of lack of confidence in the task at hand. Confidence […]
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