Call us: 03332 413 203 | E-mail: contact@cmgroupuk.com
Within my 30 years’ experience in the credit management profession, I have seen many mistakes made in B2B credit management; these mistakes, if not rectified, run the risk of negatively impacting cash flow and customer relationships. Here are just four of these mistakes: Terms and Conditions Many businesses find attaching their terms and conditions to […]
Have you ever wondered what the top five credit management issues? There is no doubt about it, credit management, in particular credit control, can be frustrating at times; this may lie in the fact that many different departments of a business will contribute towards the success of a credit management function, and therefore there is […]
When to start chasing customers for payment. Chasing customers for payment can be a frustrating task, especially if you aren’t getting the answers you are looking for (i.e. a definitive date for payment); there are a few things you can do, however, that will provide you with a structured chasing strategy and therefore have more […]
The Topic to cover for this week is Automation of credit limit setting Q: Our business provides IT support and equipment. We have a large number of customers with an increasing number of new customers monthly. We would like to automate our credit limit setting process as much as possible, we are thinking of automatically […]
This week we will be covering Risk Q: I understand we need to look at the risk of not getting paid when we onboard a new contract, but are there any other risks we should be looking to reduce? A: There are many risks in business, one big one is risk of claim of consequential […]
Here are our top credit management frequent questions for January. What is the most common credit management issue you come across? There are many roadblocks in credit management that will delay payment; this also varies from industry to industry. One of the most common excuses we receive is a customer stating that they have not […]
We hope this blog finds you well. If there is anything you would like to see more of in our round ups from more Credit Management Hints & Tips to help on E-learning webinars let us know: COMMERCIAL CREDIT MANAGEMENT Supply chain chaos and inflation are top concerns for businesses Government’s energy bill relief has […]
We hope this blog finds you well. If there is anything you would like to see more of in our round ups from more Credit Management Hints & Tips to help on E-learning webinars let us know: COMMERCIAL CREDIT MANAGEMENT NEWS Business confidence hits 19-month low Business loans predicted to fall 3.5% in 2023 Cash […]
How to retain your customers In order to keep customers happy and ensure repeat business, it’s vital to keep your customer acquisition and retention cycle fresh and updated. How many of the 10 below do you know? Know your sales cycle Do you monitor your busy and quiet periods is there anything you can do […]
Whilst an expensive form of finance, invoice finance can provide an effective solution to cash flow issues for businesses with high cost of sales. However, businesses need to be prepared and well versed in what will be expected when they begin to invoice finance. We assist companies in preparing for invoice finance, and getting the […]