Refund and Returns Policy

Digital items typically have unique return policies due to their non-physical nature. While a standard 14-day cooling-off period applies to online purchases, digital content often requires customers to waive their right to cancel before downloading.

Once downloaded, digital products are generally considered non-returnable, and no refunds are typically offered for a change of mind.

However, if a digital product is faulty or misrepresented, customers may have legal recourse to request repairs, replacements, or even a refund, according to the Consumer Rights Act of 2015.

Refund and Returns Policy

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