Support Service Case Studies

Credit Management Support Services Case Studies

Please find below our Credit Management Support Case Studies which provide feedback and success stories from our current clients.

Roofing and Supplies

Market: Agents involved in the sale of timber and building materials | Turnover: £1.2m 

Issue

• Little knowledge on how to risk assess sole traders resulting in higher risk and bad debt write off
• Lack of commercial experience to deal effectively with complex contractual issues

Solution

• Credit checking all potential customers prior to offering credit terms
• Report contractual issues using support service to better respond to issues raised.

Result

• Improved onboarding process to ensure capture correct legal entity and carry out checks on sole traders
• Growth due to more accounts set up for sole traders whilst managing risk
• Reduced bad debt write off