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Outstanding Payment Letter In our current digital world it almost seems like something from the dark ages to write a letter. Letters do still have their place in business and there is a skill to writing a good one that will get you the results you are looking for. Outstanding Payment letters are a prime […]
We’d all agree that writing effective collection letters is a balancing act between ensuring you receive payment in full and maintaining a positive working relationship with your customers. You don’t want your correspondence to end up thrown to one side, added to a stack of unread post, because the seriousness of the matter wasn’t made […]
Do you find it difficult to get paid on time? Have you ever had to write of a bad debt? Have you ever put off taking action on a debt, due to uncertainty? If your answer if yes to any of the above questions then you may find that, if not addresses appropriately, issues can […]
**Buy 2 courses and get 3 months FREE trial of support service ** Collection Performance £145 + vat per person Running W/c 1st June 2026 Our Improving Cash Flow courses are beneficial to those new to collections, with no formal training, or to those who view the course as a refresher in credit control, wishing to improve […]
Within my career I have come across many people that have distinct apprehensions about having telephone conversations as part of their job, instead choosing to rely on email to communicate with business associates, and customers. The majority of the time I have been told this is because telephone conversation requires immediate response to any queries, […]
We would like to think that the information we share on a weekly basis is useful and helps you in your day to day business. There are many areas in Credit Management we can help with and alot of the problems could be solved by setting up the right systems in the first place. Internally […]
Understanding how to chase for payment effectively will vary depending on your customer type and payment history. You may have customers that pay you at the same time each month with very little encouragement from you, on the other end of the scale you may also have customers that will delay payment on a continual […]
Making resolutions for your business can be a great way to start off the New Year, however in order to ensure you stick with the resolutions you firstly need to understand how you can bring them to fruition. Many business owners and managers will make the resolution to improve cash flow in the business during […]
2025 could be the year for your business to improve and grow, however this relies heavily on how effectively your commercial credit management runs. Therefore, at CMG UK, we have compiled a list of New Year’s resolutions for your to carry forward into 2025 for the benefit of your business. Improving your commercial credit management […]
The Christmas period signals a slow-down for many UK businesses; Christmas excitement takes over and the majority of businesses close during part or all of Christmas and New Year celebrations. In order for businesses to maintain cash flow during this time, they must have an effective action plan in place to ensure the highest possible […]