News and Advice
17th February 2025 | by Jenny Esau | CMG UK News, News and Advice, Outsourced Collections
I have found over the years that many businesses do not have a dedicated credit control department within their business, rather this task is assigned to a role as an added responsibility; this often leads to poor collection activity due to lack of time and training to focus on effectively carrying out credit control. For […]
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10th February 2025 | by Jenny Esau | News and Advice, Training
We have recently introduced three new live online training courses. Our first one we would like to introduce is specifically for the recruitment industry. There is currently and introductory offer of £99 + vat. Recruitment- get paid for Back door hiring Who will benefit? The course would be most beneficial for Account managers and credit […]
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5th February 2025 | by Jenny Esau | News and Advice
Based on feedback we have received we have recently developed a 2nd course to follow on from our SELL out small claims courts live online training. Part 2 has been named Commercial Awareness Training. This course is designed to equip delegates of basic contract law to help you be able to prove your claim should […]
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3rd February 2025 | by Jenny Esau | News and Advice
CMG UK have a strong background in construction and many of our clients work in this sector. We often find they have issues getting paid so we have put together a new course designed specifically at this sector. “How to get paid in construction“ Many of our clients are classed as a subcontractor by their […]
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23rd January 2025 | by Jenny Esau | News and Advice, Training
We have recently introduced three new live online training courses. Our second one we would like to introduce is specifically for the Construction Industry. There is currently and introductory offer of £99 + vat. How to get paid in Construction Who will benefit? The course would be most beneficial for employees working in Account departments, […]
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20th January 2025 | by Jenny Esau | News and Advice, Toolkit
We’d all agree that writing effective collection letters is a balancing act between ensuring you receive payment in full and maintaining a positive working relationship with your customers. You don’t want your correspondence to end up thrown to one side, added to a stack of unread post, because the seriousness of the matter wasn’t made […]
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16th January 2025 | by Jenny Esau | CMG UK News, News and Advice, Training
**Last chance for February Courses** Collection Performance £130 + vat per person Running W/c 12th May 2025 Our Improving Cash Flow courses are beneficial to those new to collections, with no formal training, or to those who view the course as a refresher in credit control, wishing to improve and develop their collection techniques. Enquire […]
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15th January 2025 | by Jenny Esau | News and Advice, Training
If your company is investing money into sending you on a training course to improve your knowledge and skills for the benefit of your role, then choosing the right course, that will provide you with the correct knowledge and procedures, is vital. For credit control courses in particular, ensuring that relevant topics are covered is […]
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7th January 2025 | by Jenny Esau | Consultancy, News and Advice
When creating an invoice you should always try to include the items below. This will leave no un-answered questions and should ensure swift payment. Label the document as – Invoice Identify the document with the word ‘invoice’ this will differentiate it from any other correspondence like a credit note or receipt. Addresses Ensure your details […]
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3rd January 2025 | by Jenny Esau | News and Advice, Outsourced Collections
I have been told by businesses countless times that their customers are paying late despite the fact they are chased at the same time each month. I ask these businesses each time, if your current collection procedure isn’t working, why are you still using it? Late payments are still an enormous burden on UK businesses, […]
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