News and Advice
21st April 2025 | by Jenny Esau | Consultancy, News and Advice
It is a wide spread misconception that credit management is solely based around the collection of overdue invoices, when in fact the scope of effective credit management encompasses the entire process from order to payment. Anything that happens before payment is received can impact a company’s ability to get paid. To reduce your risk of […]
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14th April 2025 | by Jenny Esau | Industry News, News and Advice
The best way of avoiding credit control issues in your business is to ensure that you are paid in full before providing any goods or services. However, unless you have a unique product or service that is in high demand, or in an industry where it is custom and practice to expect payment in advance, […]
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7th April 2025 | by Jenny Esau | News and Advice, Training
We have recently introduced three new live online training courses. Our third one we would like to introduce is for anyone working in the Commercial Industry, this is our new Commercial Awareness Online Training There is currently and introductory offer of £99 + vat. Commercial Awareness Online Training Course Who will benefit? Anyone who would […]
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2nd April 2025 | by Jenny Esau | News and Advice, Training
We have recently introduced three new live online training courses. Our second one is How to get paid in Construction online training course. we would like to introduce is specifically for the Construction Industry. There is currently and introductory offer of £99 + vat. How to get paid in Construction online Training Course Who will […]
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26th March 2025 | by Jenny Esau | News and Advice
Improving Collection PerformanceWe can improve your company’s cash flow by training delegates on collection strategy and techniques on how to negotiate payment effectively.Future Course DatesW/c 7th July 2025 | W/c 6th Oct 2025 How to use the Small Claims Courts to get PaidThe small claims court training course will cover the process and procedures of taking […]
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24th March 2025 | by Jenny Esau | News and Advice
Outstanding Payment Letter In our current digital world it almost seems like something from the dark ages to write a letter. Letters do still have their place in business and there is a skill to writing a good one that will get you the results you are looking for. Outstanding Payment letters are a prime […]
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19th March 2025 | by Jenny Esau | News and Advice, Training
Getting paid on time is an ideal situation for any business that offers credit to their customers; but unfortunately this is not the case for many businesses throughout the UK. Late payment can, at times, be done in all innocence but others will provide spurious excuses as to why you have not received payment, or […]
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12th March 2025 | by Jenny Esau | News and Advice, Support
Throughout my years in commercial credit management, I have identified several mistakes that companies make within their order to cash process; mistakes that are often very small and easily fixed; make enough of them, however, and you could find your cash flow isn’t flowing the way you would like it to. Mistakes in Commercial Credit […]
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3rd March 2025 | by Jenny Esau | News and Advice
Simon Albert -PC Support Group We have subscribed to CMG UK’s support service for many years. Although we manage our credit control in-house, CMG’s advice has been invaluable in supporting our team. They have expertly guided us on credit risk assessment, effective debt collection strategies, negotiation tactics for resolving spurious disputes, court processes, and the […]
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24th February 2025 | by Jenny Esau | News and Advice, Support
Managing business cash flow effectively is essential to the survival of any business, many things will count towards positive cash flow, here I will be focusing on the credit management aspect of managing cash flow. Credit check prospective customers A prospective customer may appear to be an attractive business prospect during your initial talks, however […]
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