News and Advice
28th October 2024 | by Jenny Esau | Industry News, News and Advice
With Christmas creeping up on us your plan for December is crucial to ensuring that it is no different to any other month for your Cashflow. We will soon be coming to the time of year when businesses wind down and start to think of the new year. Typically seasonal illness starts to kick in […]
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23rd October 2024 | by Jenny Esau | Consultancy, News and Advice
The dreaded disputed invoice can cause havoc within any business when trying to find resolution without the correct procedures in place to deal with it effectively. How well you handle a dispute can have significant impact on your customer relationship further down the line; when genuine disputes occur, your customer will want to be treated […]
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14th October 2024 | by Jenny Esau | News and Advice, Support
Managing business cash flow effectively is essential to the survival of any business, many things will count towards positive cash flow, here I will be focusing on the credit management aspect of managing cash flow. Credit check prospective customers A prospective customer may appear to be an attractive business prospect during your initial talks, however […]
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7th October 2024 | by Jenny Esau | CMG UK News, News and Advice, Outsourced Collections
I have found over the years that many businesses do not have a dedicated credit control department within their business, rather this task is assigned to a role as an added responsibility; this often leads to poor collection activity due to lack of time and training to focus on effectively carrying out credit control. For […]
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24th September 2024 | by Jenny Esau | News and Advice, Training
We have recently introduced three new live online training courses. Our third one we would like to introduce is for anyone working in the Commercial Industry. There is currently and introductory offer of £99 + vat. Commercial Awareness Training Who will benefit? Anyone who would benefit for a greater understanding of contract law and how […]
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16th September 2024 | by Jenny Esau | News and Advice, Training
We have recently introduced three new live online training courses. Our second one we would like to introduce is specifically for the Construction Industry. There is currently and introductory offer of £99 + vat. How to get paid in Construction Who will benefit? The course would be most beneficial for employees working in Account departments, […]
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10th September 2024 | by Jenny Esau | News and Advice, Training
We have recently introduced three new live online training courses. Our first one we would like to introduce is specifically for the recruitment industry. There is currently and introductory offer of £99 + vat. Recruitment- get paid for Back door hiring Who will benefit? The course would be most beneficial for Account managers and credit […]
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2nd September 2024 | by Jenny Esau | Consultancy, News and Advice
Back door hiring effects many recruitment firms. This is where an employer takes on a candidate that you have introduced, without telling you, in an attempt to avoid paying the agreed fee Backdoor hires like this can happen if you have sent a CV with the candidates’ personal details on them. It can also happen […]
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27th August 2024 | by Jenny Esau | News and Advice, Toolkit
In terms of the impact on your customers’ inclination to pay you, letters tend to have more gravitas than emails or phone calls alone. They are a much more formal way of communicating with a customer and therefore can potentially encourage them to take a situation more seriously if they have been paying late and […]
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19th August 2024 | by Jenny Esau | News and Advice, Toolkit
Collection letters can be an extremely useful tool to collect payment, as they tend to carry more weight than emails alone. The key to a successful outcome is in writing effective collection letters that make your customers take notice. The tricks for effective collection letters: Letters should be incorporated into structured collections strategy You will […]
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