News and Advice
7th October 2024 | by Jenny Esau | CMG UK News, News and Advice, Outsourced Collections
I have found over the years that many businesses do not have a dedicated credit control department within their business, rather this task is assigned to a role as an added responsibility; this often leads to poor collection activity due to lack of time and training to focus on effectively carrying out credit control. For […]
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16th September 2024 | by Jenny Esau | News and Advice, Training
We have recently introduced three new live online training courses. Our second one we would like to introduce is specifically for the Construction Industry. There is currently and introductory offer of £99 + vat. How to get paid in Construction Who will benefit? The course would be most beneficial for employees working in Account departments, […]
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2nd September 2024 | by Jenny Esau | Consultancy, News and Advice
Back door hiring effects many recruitment firms. This is where an employer takes on a candidate that you have introduced, without telling you, in an attempt to avoid paying the agreed fee Backdoor hires like this can happen if you have sent a CV with the candidates’ personal details on them. It can also happen […]
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27th August 2024 | by Jenny Esau | News and Advice, Toolkit
In terms of the impact on your customers’ inclination to pay you, letters tend to have more gravitas than emails or phone calls alone. They are a much more formal way of communicating with a customer and therefore can potentially encourage them to take a situation more seriously if they have been paying late and […]
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19th August 2024 | by Jenny Esau | News and Advice, Toolkit
Collection letters can be an extremely useful tool to collect payment, as they tend to carry more weight than emails alone. The key to a successful outcome is in writing effective collection letters that make your customers take notice. The tricks for effective collection letters: Letters should be incorporated into structured collections strategy You will […]
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15th August 2024 | by Jenny Esau | Debt Recovery, News and Advice
When beginning a commercial debt recovery claim, through your own company or when hiring a specialist debt recovery company, there are aspects that could make or break your claim, and others that we believe are essential for the success of a claim. Your commercial debt recovery claim: Do you know who your customer is? This […]
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7th August 2024 | by Jenny Esau | Consultancy, News and Advice
It is a wide spread misconception that credit management is solely based around the collection of overdue invoices, when in fact the scope of effective credit management encompasses the entire process from order to payment. Anything that happens before payment is received can impact a company’s ability to get paid. To reduce your risk of […]
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31st July 2024 | by Jenny Esau | News and Advice
Get Help and Support at a manageable cost. We have recently relaunched our popular Credit Management Support Service to include more of the services you need. Our experience will enable you to have the best of both worlds. We provide a service that incorporates the efficiency and professionalism of a large corporation, along with the […]
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23rd July 2024 | by Jenny Esau | CMG UK News, News and Advice
Having an effective credit management function is vital to any business in maintaining and improving cash flow, as well as reducing a business’ risk to bad debt. There are many different elements to credit management that will all play a role in how effective it is, here are a few tips on how to improve […]
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15th July 2024 | by Jenny Esau | News and Advice, Toolkit
Using the credit management tools available to you effectively can greatly increase your chances of getting paid more quickly. Making small changes to your collection strategy to incorporate all tools at your disposal can make a big impact on your collection performance. Improving your use of credit management tools Invoice Ensure that your invoices: Are […]
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