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Within my career I have come across many people that have distinct apprehensions about having telephone conversations as part of their job, instead choosing to rely on email to communicate with business associates, and customers. The majority of the time I have been told this is because telephone conversation requires immediate response to any queries, […]
Understanding how to chase for payment effectively will vary depending on your customer type and payment history. You may have customers that pay you at the same time each month with very little encouragement from you, on the other end of the scale you may also have customers that will delay payment on a continual […]
Making resolutions for your business can be a great way to start off the New Year, however in order to ensure you stick with the resolutions you firstly need to understand how you can bring them to fruition. Many business owners and managers will make the resolution to improve cash flow in the business during […]
2025 could be the year for your business to improve and grow, however this relies heavily on how effectively your commercial credit management runs. Therefore, at CMG UK, we have compiled a list of New Year’s resolutions for your to carry forward into 2025 for the benefit of your business. Improving your commercial credit management […]
The Christmas period signals a slow-down for many UK businesses; Christmas excitement takes over and the majority of businesses close during part or all of Christmas and New Year celebrations. In order for businesses to maintain cash flow during this time, they must have an effective action plan in place to ensure the highest possible […]
With Christmas creeping up on us your plan for December is crucial to ensuring that it is no different to any other month for your Cashflow. We will soon be coming to the time of year when businesses wind down and start to think of the new year this is when you will start to […]
Over the Christmas period many businesses experience a slow-down in their work, with some closing down for an entire week, inevitably cash flow will be impacted to some extent. As a result of this many businesses will return fully to work at the beginning of January in a panic to kick-start their cash flow again […]
The CMG UK team have been celebrating this week following confirmation of being shortlisted in two categories of the CICM British Credit Awards 2026. We have been shortlisted for Debt Collection Team of the Year and Supplier of the Year awards. The CICM British Credit Awards 2026 recognise the outstanding achievements of the most deserving […]
It has been an exciting 2 years since we last celebrated our big 20 year milestone. The company has seen impressive growth with some major client wins as well as our online training courses continuing to be fully booked every quarter. I would like to thank my team for their continued hard work and our […]
In terms of the impact on your customers’ inclination to pay you, writing effective collection letters tend to have more gravitas than emails or phone calls alone. They are a much more formal way of communicating with a customer and therefore can potentially encourage them to take a situation more seriously if they have been […]