News and Advice
10th July 2025 | by Jenny Esau | News and Advice
Looking for tips for effective credit control? Having an effective credit control function will hugely impact growth for any business. Many business expend a lot of energy into ensuring their sales function is in excellent shape but fail to recognise the importance the credit control has. Here are some of our tips for ensuring your […]
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1st July 2025 | by Jenny Esau | CMG UK News, News and Advice, Outsourced Collections
Why use our Outsourced Credit Management Service? I have found over the years that many businesses do not have a dedicated credit control department within their business, rather this task is assigned to a role as an added responsibility; this often leads to poor collection activity due to lack of time and training to focus […]
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17th June 2025 | by Jenny Esau | CMG UK News, News and Advice
It is always good to know the process that would be taken against you as well as knowing this process for if you ever needed to implement it yourself. As a credit management company, we spend the majority of our time helping companies to follow a structured credit management process in order to get invoices […]
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10th June 2025 | by Jenny Esau | News and Advice, Training
After establishing my argument as to why telephone conversation can be much more effective than emailing; I have compiled a list of tips for a successful phone conversation that can encourage a positive outcome for your business, no matter what industry. Prepare beforehand for a Successful Phone Conversation Having all the information you have on a […]
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27th May 2025 | by Jenny Esau | CMG UK News, News and Advice, Outsourced Collections
Charging late payment interest on overdue invoices can be a great form of leverage to get you paid quicker. You are entitled to start adding interest from the first day it falls overdue, but many companies will be wary of using this as a tactic as the downside is damaging a customer relationship, so when […]
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21st April 2025 | by Jenny Esau | Consultancy, News and Advice
It is a wide spread misconception that credit management is solely based around the collection of overdue invoices, when in fact the scope of effective credit management encompasses the entire process from order to payment. Anything that happens before payment is received can impact a company’s ability to get paid. To reduce your risk of […]
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14th April 2025 | by Jenny Esau | Industry News, News and Advice
The best way of avoiding credit control issues in your business is to ensure that you are paid in full before providing any goods or services. However, unless you have a unique product or service that is in high demand, or in an industry where it is custom and practice to expect payment in advance, […]
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7th April 2025 | by Jenny Esau | News and Advice, Training
We have recently introduced three new live online training courses. Our third one we would like to introduce is for anyone working in the Commercial Industry, this is our new Commercial Awareness Online Training There is currently and introductory offer of £99 + vat. Commercial Awareness Online Training Course Who will benefit? Anyone who would […]
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2nd April 2025 | by Jenny Esau | News and Advice, Training
We have recently introduced three new live online training courses. Our second one is How to get paid in Construction online training course. we would like to introduce is specifically for the Construction Industry. There is currently and introductory offer of £99 + vat. How to get paid in Construction online Training Course Who will […]
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19th March 2025 | by Jenny Esau | News and Advice, Training
Getting paid on time is an ideal situation for any business that offers credit to their customers; but unfortunately this is not the case for many businesses throughout the UK. Late payment can, at times, be done in all innocence but others will provide spurious excuses as to why you have not received payment, or […]
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