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During my time in business, I have come across many people who view credit control as their worst nightmare. The idea of ringing customers to ask for payment can be a daunting thought for many; however, from my experience, it is a daunting task because of lack of confidence in the task at hand. Confidence […]
Debtors Guide Q & A Where the Act is to be enforced Why the ACT? The legislation fulfils the UK’s obligations under the European Directive on combating late payment of commercial transactions. The UK was one of the first countries in the EU to implement late payment legislation and maintains this legislation after Brexit. The […]
Do you find it difficult to get paid on time? Have you ever had to write of a bad debt? Have you ever put off taking action on a debt, due to uncertainty? If your answer if yes to any of the above questions then you may find that, if not addresses appropriately, issues can […]
During your years in business you are likely to come to a time when you need to make a claim against someone for non-payment. There are a number of things you can do to make sure the process runs smoothly and ensuring that you are suing the correct person is one of the most important […]
Here are our frequently asked credit management questions for December. How can I prepare for confidential invoice finance? Confidential invoice finance providers will want to see that your credit management processes and procedures are clear and appropriate for the business, as this will pose less risk for them in offering you finance. An effective collection strategy is […]
Making resolutions for your business can be a great way to start off the New Year, however in order to ensure you stick with the resolutions you firstly need to understand how you can bring them to fruition. Many business owners and managers will make the resolution to improve cash flow in the business during […]
Understanding how to chase for payment effectively will vary depending on your customer type and payment history. You may have customers that pay you at the same time each month with very little encouragement from you, on the other end of the scale you may also have customers that will delay payment on a continual […]
We have 3 live online training events that will help improve your credit management function. Collection Performance £130 + vat per person Running W/c 4th March 2024W/c 24th June 2024W/c 14th October 2024 Start time will be 2pm Our Improving Cash Flow courses are beneficial to those new to collections, with no formal training, or to […]
If you’re looking for an overview or refresher on your credit management , why not Join Jenny as she goes through a quick master class in “How to get your fees paid in a client focused way” The session is being hosted by The Liverpool law Society , Conference for Legal Cashiers & Managers – […]
Within my career I have come across many people that have distinct apprehensions about having telephone conversations as part of their job, instead choosing to rely on email to communicate with business associates, and customers. The majority of the time I have been told this is because telephone conversation requires immediate response to any queries, […]