News and Advice
18th March 2026 | by Jenny Esau | News and Advice
At CMG UK, we’ve spent more than 25 years helping businesses get paid on time, reduce bad debt risk, and strengthen their entire credit management process. We work with companies of all sizes from sole traders to large national organisations across sectors including construction, manufacturing, utilities, legal, recruitment, and more. What We Do Commercial Credit […]
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10th March 2026 | by Jenny Esau | News and Advice, Support
Managing business cash flow effectively is essential to the survival of any business, many things will count towards positive cash flow, here I will be focusing on the credit management aspect of managing cash flow. Credit check prospective customers A prospective customer may appear to be an attractive business prospect during your initial talks, however […]
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2nd March 2026 | by Jenny Esau | News and Advice, Training
If your company is investing money into sending you on a training course to improve your knowledge and skills for the benefit of your role, then choosing the right course, that will provide you with the correct knowledge and procedures, is vital. For credit control courses in particular, ensuring that relevant topics are covered is […]
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24th February 2026 | by Jenny Esau | News and Advice
Improving Collection PerformanceWe can improve your company’s cash flow by training delegates on collection strategy and techniques on how to negotiate payment effectively. How to use the Small Claims Courts to get PaidThe small claims court training course will cover the process and procedures of taking legal action to get outstanding debts paid. We cover pre–action protocols, issuing […]
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16th February 2026 | by Jenny Esau | Consultancy, News and Advice
When thinking about invoice preparation you should always try to include the items below. This will leave no un-answered questions and should ensure swift payment. Label the document as – Invoice Identify the document with the word ‘invoice’ this will differentiate it from any other correspondence like a credit note or receipt. Addresses Ensure your […]
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11th February 2026 | by Jenny Esau | News and Advice
Here at Credit Management Uk we are like many companies we forget to share our clients are happy and miss the opportunity for them to let other people know how good we are. In 2026 we are going to make a conscious effort to change that, with two five star reviews already gathered we are […]
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5th February 2026 | by Jenny Esau | News and Advice, Outsourced Collections
Having the knowledge and procedures in place to for dispute resolution in business can save a lot of time and effort that could be spent on other parts of your business. The trick is to identify disputes early so resolution is found quickly, and ensuring that you are still paid on time. The Order to […]
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2nd February 2026 | by Jenny Esau | News and Advice, Outsourced Collections
During my time in business, I have come across many people who view credit control as their worst nightmare. The idea of ringing customers to ask for payment can be a daunting thought for many; however, from my experience, it is a daunting task because of lack of confidence in the task at hand. Confidence […]
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26th January 2026 | by Jenny Esau | News and Advice
Outstanding Payment Letter In our current digital world it almost seems like something from the dark ages to write a letter. Letters do still have their place in business and there is a skill to writing a good one that will get you the results you are looking for. Outstanding Payment letters are a prime […]
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20th January 2026 | by Jenny Esau | News and Advice, Toolkit
We’d all agree that writing effective collection letters is a balancing act between ensuring you receive payment in full and maintaining a positive working relationship with your customers. You don’t want your correspondence to end up thrown to one side, added to a stack of unread post, because the seriousness of the matter wasn’t made […]
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